Live casino is a new type of online gambling that allows players to interact with live dealers through a video feed. This allows players to play their favorite casino games from the comfort of their own homes.
The technology behind live casinos is very similar to that of traditional RNG online casinos, but the ‘live’ element gives it an extra layer of authenticity and fun. There are a number of different software solutions available that can bring the live dealer experience to the player’s home computer or mobile device.
Game Control Unit
The most crucial part of a live casino is the Game Control Unit (GCU). This tiny device sits on top of each table and broadcasts video, along with other information, to other devices connected to the casino network. It also helps the dealer to run the game and keep track of what is going on at the table.
Other technology is used as well, such as OCR software – optical character recognition. This is used to capture symbols and numbers on cards and the roulette wheel, and it allows the live dealer to process information in real time.
Another important piece of technology is a camera. These cameras are placed at strategic angles to take in everything that’s happening on the table, including the dealers and the other players.
Many live casinos are also using live chat support to help answer questions and resolve technical issues. This is a great way to get help while you’re playing, and it’s a convenient alternative to email or phone support.
Banking at a Live Casino
A good live casino should have a variety of deposit methods. This includes traditional methods like Visa, Mastercard, and American Express, as well as cryptocurrencies like Bitcoin, Ethereum, Litecoin, and Ripple. It’s also common to see a variety of options for withdrawals, including MoneyGram and direct bank transfers.
Customer Support at a Live Casino
The quality of a live casino’s customer support can make or break your experience. A high-quality live casino has quick and knowledgeable customer support that can help you with anything from technical questions to withdrawal requests.
Choosing a Good Live Casino
Whether you’re an experienced or inexperienced player, it’s important to choose a live casino that has everything you need. This includes a variety of payment methods, a good welcome bonus, and excellent customer support.
Ignition ranks as our top pick because they offer a substantial welcome bonus with low wagering requirements, and their live casino is a solid choice for players looking to try out some new gaming options. Their customer support is also top notch, with an extensive FAQ and help center that answers most common questions.
Bovada ranks as our second-best pick because they have a comprehensive help center and an FAQ page that cover all aspects of playing at a live casino. The casino also has a variety of deposit methods and offers live chat deposit support for players who run into problems.